Read our blogs and updates on IT Hawaii

IT Downtime: Causes, Downtime Cost & How to Mitigate Outages

Tue, 25 Nov 2025 00:00:00 +0000

Learn how to manage IT downtime by understanding its causes, costs, and mitigation strategies to protect your systems and reduce business disruptions.

IT Roadmap Strategies to Align Tech With Business Goals

Mon, 24 Nov 2025 00:00:00 +0000

Learn how to build an effective IT roadmap that aligns your technology with business goals. Discover key steps, benefits, and best practices.

Top IT Consulting Strategies for Consulting Firms & Tech Partners

Mon, 17 Nov 2025 00:00:00 +0000

Discover how IT consulting helps businesses grow, improve systems, and plan smarter technology strategies with expert support and practical solutions.

Top Benefits of Managed IT Services for Cost & Support

Wed, 12 Nov 2025 00:00:00 +0000

Learn the benefits of managed IT services, including cost savings, expert support, and how they help businesses grow and stay secure.

Cloud IT Infrastructure: How It Works, Types & Key Benefits

Wed, 22 Oct 2025 00:00:00 +0000

Explore how cloud IT infrastructure works, its components, and benefits. Learn how to choose the right IT infrastructure solutions for your business.

Top IT Support and Maintenance Services to Avoid Downtime

Tue, 21 Oct 2025 00:00:00 +0000

Learn how IT support and maintenance services help reduce downtime, improve system performance, and support business growth with expert-managed solutions.

Top Benefits of VoIP & VoIP Phones for Business Success

Mon, 13 Oct 2025 00:00:00 +0000

Explore the benefits of VoIP for businesses, including cost savings, flexibility, and advanced features that outperform traditional phone systems.

IT Optimization Strategies to Optimize Infrastructure & Processes

Mon, 06 Oct 2025 00:00:00 +0000

Learn how IT optimization helps streamline systems, reduce costs, and improve performance using IT process optimization services and smart strategies.

IT Security Audit Best Practices, Types, and Audit Process

Wed, 24 Sep 2025 00:00:00 +0000

Learn how an IT security audit helps protect your business, identify risks, and improve systems with expert tips from an IT security specialist.

IT Change Management: Best Practices, Process & Key Roles

Wed, 17 Sep 2025 00:00:00 +0000

Learn how IT change management helps reduce risk and downtime through structured processes, best practices, and key roles in your IT operations.

Top IT Infrastructure Support Tips to Optimize Server & Network

Wed, 10 Sep 2025 00:00:00 +0000

Discover how IT infrastructure support helps businesses avoid downtime, improve performance, and manage IT infrastructure solutions more effectively.

IT Network Support: Avoid These Network Support Mistakes

Fri, 05 Sep 2025 00:00:00 +0000

Discover how IT network support keeps your systems secure and efficient. Learn key tips, benefits, and what to avoid when managing your business network.

Top IT Company Near Me for Network & Business Support

Tue, 26 Aug 2025 00:00:00 +0000

Learn how to choose the right IT company near me with expert tips on services, support, and avoiding common mistakes for growing businesses.

Top MSP Companies to Watch: Managed Services & Cybersecurity 2025

Wed, 20 Aug 2025 00:00:00 +0000

Explore what makes the top MSP companies stand out in 2025. Learn how they deliver managed services, cybersecurity, and scalable IT support for businesses.

Top IT Security Risk Assessment Tips to Avoid Security Risks

Tue, 12 Aug 2025 00:00:00 +0000

Learn how an IT security risk assessment helps identify threats, prioritize fixes, and improve your risk management and compliance strategy.

Top Benefits of IT Outsourcing for Cost Savings & Security

Tue, 05 Aug 2025 00:00:00 +0000

Learn the benefits of IT outsourcing, including cost savings, improved efficiency, and access to expert support. Discover strategies, risks, and best practices.

Can Hackers fool AI?

Mon, 07 Apr 2025 00:00:00 +0000

Hackers – the word alone can send fear down the spine of anyone who owns an internet enabled device. And for good reasons, too! Yet many people assume that hackers are only an issue for their business computers, desktops, laptops, and portable tablets. This isn’t entirely the truth. In fact, hackers can actually pose a major threat for your or your AI devices, too. As AI devices become core commonplace, this can represent a major security concern for many people.

Natural Disasters and Data Recovery Plans

Mon, 26 Jul 2021 00:00:00 +0000

We don’t want to think about possible negative situations when it comes to our lives or our businesses. Planning for disasters means that we’re able to quickly recover from their consequences. In our previous blogs on data disaster recovery, we've covered how to plan for disasters and what types of disasters to consider when writing a data recovery plan. In this blog, we'll take a look at the main points as a refresher.

Do You Have A Data Recovery Plan?

Tue, 20 Jul 2021 00:00:00 +0000

You might be aware that disasters of varying types can have devastating consequences on businesses. The key to mitigating such occurrences is to have a data recovery strategy plan in place. This means that you have a structured and documented approach detailing how your organization can resume work quickly after an unforeseen disaster. This is an essential tool for your company's continuity plan and applies to all parts of the organization that is dependent on your IT infrastructure. This data recovery plan will help you resolve any data loss and will allow the recovery of your system’s functionality. This means that you can continue operating your business with minimal disruption.

How Natural Disasters, Breaches, and Hackers Affect Businesses Big and Small

Mon, 12 Jul 2021 00:00:00 +0000

The success of a business is often attributed to the strong decisions of its management. Yet, that is not the entire story. Often, both failure and success can be determined by how a business deals with situations out of its control. A business may fail because it wasn’t prepared for an unexpected event. Conversely, another business might be able to survive a natural disaster simply because it had a plan in place for such an event.

Why is Disaster Data Recovery important for Business?

Wed, 07 Jul 2021 00:00:00 +0000

What does disaster data recovery mean? This term describes the method businesses use to regain access to stored information after a disruptive event. Any event, like a cyberattack, ransomware, a natural disaster, or even something new like the Covid-19 pandemic. When data is lost, businesses can employ a variety of methods for their disaster data recovery plan.

How does disaster data recovery work?

Disaster data recovery relies on the data being replicated in an off-site location that has not been affected by the outage. When a server goes down due to a cyberattack, equipment failure, or a natural disaster, businesses can recover their lost data from a backup location. When the data is backed up on the Cloud, businesses can access their data remotely so they can continue to operate.

Why Vendor Management?

Mon, 21 Jun 2021 00:00:00 +0000

As you have read in our previous blog posts, the vendors we use and our relationships with them are critical to our success as a company. Vendors can drive new growth and help us achieve profit goals and revenue gains. They are central to many activities and processes in our organizations.

Why is Vendor Management important?

When we’re caught up in the daily grind of running a business, it’s not easy to keep track of time spent and time wasted. Some very reliable estimates tell us that Business Executives spend an average of 15 minutes a day on hold.

Develop Your Vendor Relationships

Mon, 14 Jun 2021 00:00:00 +0000

For SMBs that want to take their business to the next level, you need help from your vendor partners. Unless you have this help, your business might not reach its potential. We all know vendor partnerships are key to strategic growth and longevity. Therefore, we need to become actively involved in that partnership.

Why do we need strong vendor relationships?

Having a strong partnership with your vendor is vital to continued business growth. It will mean your clients receive better service and will provide PR opportunities that raise your business profile.Without a strong relationship, your business can stall. It might lack the resources or momentum to get to the next level. Securing and continuing to build a great relationship is critical to growth. Vendor management is one of the most underappreciated, yet critical functions you are responsible for. Luckily, this is something that can be easily addressed. So, how do you get that secure relationship where you become the vendor's favorite partner? Let’s find out!

Are You Getting Nickel-And-Dimed By Your Vendors?

Mon, 07 Jun 2021 00:00:00 +0000

Are you getting ‘nickel-and-dimed’ by your vendors? This is a great phrase that you’ll hear concerning charges for extra services within a larger service or purchase. According to Grammarist.com, the phrase ‘nickel-and-dimed’ has been around since the 19th century. Originally, it meant small amounts of money. It wasn’t until the 20th century that this phrase became a verb and an adjective for descriptive purposes. It’s a relevant phrase when it comes to the SMB-vendor relationship. Being 'nickel-and-dimed' means you're spending more on extra services than you agreed to. The phrase makes you consider the impact unknown costs can have on a business and its profit margin.

Your Vendors: How To Manage Them

Tue, 01 Jun 2021 00:00:00 +0000

When a Business relationship with vendors is good, it can form a strong and strategic partnership that strengthens and develops your business.

Many businesses don't have the capability or skills that are needed to build marketing and sales in their business plans. Vendors can support businesses in this area. Vendors have the resources to tap into their expertise and provide guidance on how your business can promote your services. A vendor can give advice on which marketing goals should be a priority.

Remote Working in Today’s World

Tue, 25 May 2021 00:00:00 +0000

This is the final blog post in our series of four on the topic of remote and hybrid working. In it, we’ll summarize what we’ve talked about in the previous three blogs and finish with a quiz so you can see how much you’ve taken in.

The start of the Covid-19 crisis seems like it happened a long time ago. But these past 12 months or so have caused the biggest shift in working practices in modern times. Before 2020, few companies were offering their employees the chance to work from home. You'd see the occasional ‘hot desk’ company or the workers who logged onto coffee shop Wi-Fi for a change of scenery. Ultimately, though, remote working wasn’t common practice.

Solving the Challenges of the Hybrid Workforce

Mon, 17 May 2021 00:00:00 +0000

In our last blog, we mentioned how companies have adapted their workflow amid the pandemic. We now expect that this new hybrid practice, where employees mix home working with office working, is here to stay. To put a figure on it, the Institute of Directors carried out a study, which showed that 74% of companies are going to offer support to employees who work remotely after the pandemic. Of course, this is good news for many but it is also a challenge for those in IT.

Hybrid Workforce: Understanding Nuances and Pitfalls

Mon, 10 May 2021 00:00:00 +0000

Since Coronavirus turned things on their head, businesses across the globe have responded well to enforcing remote working. And now, things are on the move again. Businesses are trying to decide how things will look in a post-Covid world. Many workers and businesses don't see a complete return to office working anytime soon, therefore introducing a hybrid workforce.

Recent surveys tell us that over 50% of workers in the U.S. favor a mix of office and home working. Other surveys predict the numbers of remote workers will double before they begin to drop. Pre-pandemic, less than 20% of employees worked at home. Whatever the final number happens to be, businesses need to be flexible to the constant changes.

The Benefits of Using an MSP

Mon, 03 May 2021 00:00:00 +0000

Since the beginning of the Covid-19 pandemic, a majority of companies have had to make the switch to working remotely to protect employees. This happened quickly when the pandemic was new, and we were told to enforce social distancing. We had to adapt to the acceptance and implementation of becoming a remote workforce. Managed Service Providers (MSPs) have been instrumental in providing IT support to businesses across the globe. They assist businesses and companies by securing, monitoring, and maintaining networks and IT infrastructure.

Understanding Cloud Technology: A Summary

Mon, 26 Apr 2021 00:00:00 +0000

When it comes to using cloud technology and solutions, it’s good to know how the cloud works. Today, we'll look at a summary of what cloud computing services are and how cloud computing could be the right solution for your needs!

What are Cloud Computing Services?

First of all, we need to define what the cloud is. While most people are vaguely aware of what the it is, they often don’t fully understand how it works.

The Cloud and Big Data

Mon, 19 Apr 2021 00:00:00 +0000

Cloud infrastructure is one of the fastest-growing forms of online technology. As a result, it is vitally important for you to understand how cloud computing services work and the benefits that the cloud can offer. We’ll take a look at ‘big data’ and how the cloud can enhance big data security solutions.

What is the Cloud?

Let’s take a look at what cloud architecture is. Cloud solutions are growing at a fast pace. The growth is widespread. You can’t go a day without using, or at least being affected by, cloud services. However, many of us still don’t have a complete understanding of what the cloud is. We just accept that it’s something vague, existing somewhere, and we unknowingly access it.

Cloud and Virtual Office

Mon, 12 Apr 2021 00:00:00 +0000

The cloud has become hugely important in our lives. One notable way the cloud is used these days is for virtual (remote) work. This has escalated with the recent Covid-19 lockdowns. Many of us have experienced a disruption in our normal workflow, making virtual working a reality for more of us than ever. The cloud has been pivotal in the success of these remote working plans. As a result of this, you must know how to use the cloud for remote working. Know how to access files stored on the cloud, and how to ensure your cloud use remains safe and secure! Today, we will be covering all of these different points so that your cloud solutions don't end up making life harder.

Cloud: Its Definition

Mon, 05 Apr 2021 00:00:00 +0000

When you hear talk about the cloud, it can be a little overwhelming to understand this unique technology. Cloud architecture offers a huge number of solutions, and cloud technology’s rapid development has ensured that it is a field with huge potential. However, many people are not aware of what it is.

As such, our team of IT consultants is on hand to help you understand what the cloud is. In this blog, we'll tell you how people and companies are using it to enhance modern data management systems.

The Hidden Heart of Artificial Intelligence Technology

Mon, 29 Mar 2021 00:00:00 +0000

The futuristic views of artificial intelligence (AI) as synthetic consciousness has been spread in Hollywood and science-fiction novels for generations. However, fantasy-aside, artificial intelligence is simply a process or system that performs tasks that ordinarily need the intelligence of humans. Examples of such tasks are problem-solving, diagnosing medical problems, and recognizing human emotions.

AI is already everywhere

The ‘hidden heart of technology’ that constitutes AI, currently has an important place in society and many of us don’t even realize it’s there. Think about your daily living. Do you browse the internet? Are you buying things online? Do you watch Netflix, HULU or Amazon Prime? Then you’re already interacting with AI.

Microsoft Exchange Server Vulnerabilities

Mon, 15 Mar 2021 00:00:00 +0000

As business owners, we are all keenly aware of how integral technology is in every industry these days. We have heard countless times how technology helps drive innovation and growth, improves communication in the organization, and increases your advantage over the competition. As a warning, new technology still has vulnerabilities. Recently, new security flaws were discovered on Microsoft Exchange Servers. That’s why we are running this blog: as a warning to anyone running Microsoft Exchange Servers.

AI - What It Is and Isn’t

Tue, 09 Mar 2021 00:00:00 +0000

AI has been rapidly evolving in recent years with the IT industry placing demand on this innovative technology solution. It began life with humble origins compared to the immense potential that modern AI software can offer for business networks. This blog will be looking at what AI is, how it originated and developed, and how your business can take advantage of this tool.

A Brief Look at AI for Business Networks – What It Is (And Isn't)

It's important that we know what AI actually is. Indeed, many businesses don't entirely understand how AI can be beneficial for their tech problems and solutions.

Meet AI: Your Newest Co-Worker

Wed, 03 Mar 2021 00:00:00 +0000

When it comes to hiring new staff, it’s important that you choose the right person for the job. But what if the right person for the job isn’t a person at all, but instead, an IT solution? Artificial intelligence offers many benefits for businesses, now, and into the future. Just one of these benefits is bypassing the hiring process. Before purchasing your AI solution, it’s important that all businesses consider the benefits and drawbacks of artificial intelligence. When looking to optimize your IT management, a quick Google search for the best “automated small business solutions” will lead you in the right direction. Then you can focus the search to your specific industry.

Cloud Workforce Security

Tue, 23 Feb 2021 00:00:00 +0000

When it comes to working remotely, making use of the most up-to-date and high-quality cloud infrastructure and cloud computing services is very important. Cloud computing offers a number of options for business profitability, and a huge improvement for the ability to work remotely. However, you must have the right cybersecurity protocols and software in place to keep your network secure from hackers.

Let’s take a look at some of the security measures you should be aware of.

Computing in the Cloud

Tue, 16 Feb 2021 00:00:00 +0000

Keeping your business network safe and secure is essential. Virtual offices and cloud services can be smart ways to keep your data safe. However, many people do not understand the benefits that investing in virtual offices can have. Today we will be looking at what confidential computing is and how investing in the right computing strategies – with help from your managed service provider – can help your business network achieve safe cybersecurity thanks to cloud solutions.

Password Theft - How Protected Is Your Business?

Tue, 09 Feb 2021 00:00:00 +0000

Security has been a concern with the internet since its inception. Anyone who remembers the early days of the internet will remember how easy it was to cause fairly significant trouble. Employees left passwords in plain sight. There wasn't anything in the way of certificates, computer identification, or anything else to ensure password safety. With these vulnerabilities, it inevitably results in password theft.

Back then, there was no such thing as a secure connection. Even the banking systems were incredibly vulnerable. Luckily, these cracks in the system didn’t result in many newsworthy meltdowns because there weren't enough tech-savvy criminals to take advantage of them. Modern-day hackers could have done a lot of damage back then.

Biggest Hacks in 2020

Tue, 02 Feb 2021 00:00:00 +0000

Worldwide losses from cybercrime skyrocketed to nearly $1 trillion in 2020. That’s more than the net worth of most countries. Run a quick search and you’ll be surprised at how many hacks occur every week. Modern security is the best it has ever been. Unfortunately, hackers are motivated to be one step ahead of all of us. Breaches resulting in credit card information hacked by the millions are quite common. Even the pandemic hasn’t slowed them down.

Artificial Intelligence: Better Living (and Working) through Automation

Tue, 19 Jan 2021 00:00:00 +0000

Artificial intelligence, also referred to by the simpler term AI, has long been the holy grail of futurists, science fiction authors, and fantasists alike. Even before we established the concept of computer science, the notion of mechanized entities capable of learning, thinking, and acting on their own was a popular subject for science fiction. This is especially true of cautionary tales.

While AI stories predate this work of art, the earliest popular demonstration in the common zeitgeist is the silent film Metropolis. Released in 1927, this movie is almost 100 years old. It deeply explores the idea of intelligent technology and its impact on our society. It also explores the ethics involved in creating machinery that is capable of awareness.

Touchless Business: A New Era

Thu, 14 Jan 2021 00:00:00 +0000

The COVID-19 pandemic has affected individuals and businesses across the globe in a manner that rings with permanence. Many businesses that were previously successful are now left baffled as to how they should adjust their business models. To work effectively in this new age of touchless business, we need to adopt to new systems and organizational methods.

How do I even begin to mobilize my business in light of current restrictions?

The top priority for businesses that haven’t done so already is to establish an online presence. And they should get online fast! Establishing an efficient online storefront is the first step to attracting customers who shifted to shopping online during this pandemic. If a website is already part of your business model, then some tech solutions may be needed to handle more sales. Make your website functional enough to be a solidified option for those at home. IT solutions, such as adding a shopping cart or transitioning a POS terminal, can help adjust your online presence.

Automating Business Processes - How Can You Be Better?

Wed, 06 Jan 2021 00:00:00 +0000

If last year taught us anything, it was that small to medium businesses need to adapt with the times if they want to stay open. Social distancing and crowd restrictions drove all of us to figure out ways to retain our clientele without dealing with them face-to-face. Online business transactions, telecommuting, and third-party suppliers became the norm. In this new ecosystem, how can we automate business processes and stay ahead of our competitors?

Are Your Apps Dangerous?

Mon, 21 Dec 2020 00:00:00 +0000

Apps make the modern technology world go ‘round. If it weren't for apps, smartphones and other mobile devices wouldn't be nearly as useful. Of course, there are many factors to consider before using an app. You should ask yourself, could this be a potentially dangerous app? This is especially true if you're using a device for business purposes.

Earlier this month, we asked and concluded that allowing cookies is safe in most circumstances. In this week's blog, we will be delving into using apps for business purposes and whether or not they pose a risk to your safety.

SSL & Security Concerns for 2021

Wed, 16 Dec 2020 00:00:00 +0000

Anyone with a computer is well aware of security concerns on the Internet. As time goes on, security and internet safety becomes more and more of an issue. It’s clear that hackers are becoming more advanced and will continue to find ways to steal our data. With a large part of our lives spent online, it’s just a matter of time before hackers affect you. If you own a business, the sheer amount of valuable information you are responsible for is something to be concerned about. Moving into 2021, data safety will continue to be a growing issue. In this blog, we will discuss SSL and security concerns for your company's website and the types of sites you may be visiting.

Mobile vs Virtual Office - What's the Difference?

Thu, 10 Dec 2020 00:00:00 +0000

Being mobile has never been easier. Technology makes it so you literally have your entire office within your pocket these days. The idea of being virtual and mobile might seem like one and the same. However, these ideas are a little different, and more than the technology itself makes them both possible. This week covers mobile vs. virtual offices and the advantages therein.

The entire landscape of the business world is unrecognizable from just a generation ago. How can a smartphone, paired with virtual office solutions make you unstoppable?

Are Your Cookies Safe?

Fri, 04 Dec 2020 00:00:00 +0000

The holiday season is upon us and we have many things to look forward to — even if this year will be a little bit different than others. This time of year the things that come to mind include: family, holiday festivities, and of course cookies! As a Managed Service Provider, people often ask us, are cookies safe?

But we're not talking about the kind of cookies your grandma bakes for you. In technological terms, cookies typically pop up on your internet browser. They track and store data in the deep corners of your hard drive. With lots of controversy surrounding cookies, many people don't know if they're a good or bad thing. You probably have seen notices regarding cookies on most major sites you visit asking permission to use cookies. This is in response to privacy laws in Europe and in many states to protect people's personal information and browsing habits. We expect to see these notices pop up more and more frequently as privacy laws become more stringent.

Upgrading Servers Can Save You Money

Thu, 19 Nov 2020 00:00:00 +0000

Unless you're running a one-man operation, there's a high possibility that your entire business runs on a server or two. If you’ve been thinking about replacing or upgrading servers or wondering how you can improve your network performance, overall, you'll want to continue reading.

We all know that computers and other devices have to be upgraded from time to time; however, we often forget about the servers that store our data. They have never been more important than they are now. As more of our daily operations run on servers, the computer is just a device that we use to access our servers.

Prepare for 2021

Mon, 09 Nov 2020 00:00:00 +0000

We think we're safe when we say that 2020 has been…less than ideal. After the first quarter, we quickly found ourselves — both professionally and personally — in uncharted waters. But, 2021 is just around the corner and we want to be optimistically prepared.

The continuation of this month's series of section 179 tax deductions covers how the rapid changes of 2020 can actually benefit your 2021. The good news is that this is actually good news!

Writing Off Technology Purchases for 2020

Fri, 06 Nov 2020 00:00:00 +0000

Regardless of your line of work, all businesses have one common goal in mind: to generate revenue. Of course, we all want to make a difference in the world and have satisfaction from hard work. However, if you're not earning more than your spending, you need to make some changes. While large black numbers at the end of the year put a smile on your face, the tax bill that comes along with them usually wipes it right off. Thankfully, there are ways around giving up all of your hard-earned profits to Uncle Sam. Relief can come in the form of section 179 deductions. But what are these and how can you legally use them to write off technology purchases and maximize your company's profits?

The Shrieks and Chills of Working from Home

Wed, 28 Oct 2020 00:00:00 +0000

This year has been…interesting, to say the least. One minute businesses were running normally. Seemingly overnight, many of us got the work-from-home position we always wanted. Within and beyond the pandemic, many companies have been transitioning portions of their workforce to work remotely. As technology marches forward, the image of the modern office changes with it.

That being said, cybersecurity is completely different working from home versus an office with dedicated IT support to set up and maintain all computer systems. Cyber thieves are all too aware of this and have acted quickly to take advantage of these new vulnerabilities.

VPN Security: Trick or Treat?

Tue, 20 Oct 2020 00:00:00 +0000

If you’ve been on the internet lately, you’ve probably seen pretty aggressive advertising for VPN services. On paper, they seem like something that can give you anything you would want in your online browsing in terms of security and access.

Continuing our Cyber Security Month series of articles, we’ll be covering this apparent modern miracle of internet browsing. As businesses increasingly move to a digital work environment, web security is more important than ever. With that in mind, is VPN security a true treat…or just a trick?

Password Security: Don’t let your Password Haunt You

Fri, 16 Oct 2020 00:00:00 +0000

October is National Cybersecurity Month and password security is a big part of that! Cybersecurity is so important and appropriate to discuss considering how scary it is out there! As we regularly cover, hackers are getting more advanced by the day, despite security measures improving by leaps and bounds. Of course, no monster is all-powerful and there are ways to protect yourself against these dangers.

In this article, we’ll be discussing a feature that we all use (and abuse) every day: passwords. How insecure can this security feature be and what can you do to protect yourself and your business?

Be Cyber Aware: If You Connect It, Protect It

Fri, 09 Oct 2020 00:00:00 +0000

In today's age, we all must be cyber aware. The average American today has access to more than 10 Internet Connected Devices in their household. Most have at least 2 computers and 2 smartphones. Across the world, an estimated 30 billion+ devices connect to the Internet. This connectivity generates massive potential for advancement; but in turn, creates a paradise for hackers. This is nothing new. Hacking has been on the rise since the dawn of connected technology. And here's the problem. Most businesses have maintained the same security protocols for just as long. The theory is that what they've done so far has worked, so why is there any reason for change? Here are the seven reasons why technology is more dangerous than ever before:

Is your Virtual Office Secure?

Fri, 02 Oct 2020 00:00:00 +0000

Many companies have found themselves forcing employees to work from home throughout the pandemic and now as we navigate hybrid learning environments. This trend has been a long time coming, but it seems like we’ve progressed more in the last six months than the previous 20 years combined.

Pandemic or not, remote working will be the future for many of us if it isn’t already the case. This month, we’ll be going over various reasons why you may want to consider making a move to a virtual office. In this article, we’ll be discussing a reason that’s near and dear to our hearts: security.

Virtual Office: Can You Gain Mobility?

Sat, 26 Sep 2020 00:00:00 +0000

In our last article, we discussed the security benefits of using a virtual office. In this blog, we’ll cover how a virtual office can help to make your job easier and more enjoyable.

Let’s face it, you can have a beautiful corner office — but it’s still an office. Very few normal human beings enjoy being stuck in an office let alone commuting to one everyday. Thankfully, it seems that physical offices are becoming sparser these days for a wide variety of reasons.

Why the Break-fix Model Doesn’t Work

Wed, 09 Sep 2020 00:00:00 +0000

So, you may be wondering why the break-fix model doesn’t work. Grandpa always said, if it ain’t broke, don’t fix it. While we love Grandpa, that truism isn’t always true. Just like the customer is always right and other similar expressions, simply because people have been saying something forever doesn’t make it correct.

Still wondering why the break-fix model doesn’t work?

Break-fix fails: waiting to take action when something breaks before you fix it can end up being costly and disastrous in the long run. Where do we find the balance between upgrading routinely and only replacing when you have no choice? Also, what does this have to do with this series’ theme of hiring an IT tech?

IT Professional Job Description – What do they really do?

Wed, 02 Sep 2020 00:00:00 +0000

So, you’re working on drafting an IT professional job description. This series covers the most important factors to consider before you hire an in-house IT tech or team. Our last article reviewed the hidden costs of hiring an IT Professional. Now, we’re talking about what IT actually does besides ask if you turned your computer off and back on again.

Depending on the size of your organization, work in IT can be complicated and time-consuming. Let’s go over the major job responsibilities of IT professionals beyond tech support and equipment maintenance.

The Hidden Costs of Hiring an IT Tech

Wed, 26 Aug 2020 00:00:00 +0000

If your business is at the point where you’re thinking about hiring a fulltime IT tech, congratulations! Having enough consistent needs to fill this role means you’ve worked hard and made good decisions that drove business growth. Our best advice? Don’t stop now!

Moving forward with hiring requires a lot of analysis to avoid major consequences down the line, though. One of the biggest decisions whether you’ll hire someone directly or use a third-party MSP (Managed Service Provider). In this article, we’ll get into the specifics of both scenarios.